Last Updated: May 25, 2026

Privacy Policy

At Sambalpuri Apparel Private Limited, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use www.apparelsambalpuri.com and related services.

By accessing or using our platform, you agree to the practices described in this Privacy Policy.

📂 1. Information We Collect

A. Personal Information

We may collect the following information from customers, sellers, or weavers to process and deliver your orders:

  • Full name
  • Mobile number
  • WhatsApp number
  • Email address
  • Billing and shipping address
  • Account login details
  • Order and transaction history
  • Seller/business details
  • Payment-related references

B. Platform & Device Information

We may automatically collect data to improve performance and security:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage behavior
  • Login activity
  • Website interaction patterns

C. Seller & Marketplace Information

Required for marketplace operations and seller tools functionality:

  • Store or business information
  • Product uploads
  • Inventory details
  • Billing records
  • Customer order information
  • Transaction summaries

⚙️ 2. How We Use Your Information

Your information may be used to perform standard operational actions:

✔ Process orders and pre-bookings
✔ Coordinate delivery and shipping
✔ Enable seller/customer communication
✔ Generate invoices and billing records
✔ Provide tracking updates
✔ Improve website functionality
✔ Prevent fraud or unauthorized activity
✔ Offer customer support
✔ Maintain marketplace operations
✔ Comply with legal obligations

💬 3. Seller & Customer Communication

Our platform may allow customers and sellers/weavers to communicate directly through WhatsApp or calling features. Customer contact details may be shared with the concerned seller/weaver for purposes including:

• Order confirmation
• Delivery coordination
• Product clarification
• OTP verification assistance
• Customer support

💡 Note: Customers are advised to provide an active WhatsApp-enabled mobile number for smooth order processing and courier coordination.

💳 4. Payment Information

  • Advance booking amounts may be processed through secure third-party payment gateways.
  • We do not directly store full debit card, credit card, or banking credentials on our servers.
  • Payments may involve third-party providers that maintain their own privacy and security practices.

🤝 5. Sharing of Information

We do not sell or rent personal information to third parties. However, information may be shared with:

  • Logistics & Courier Partners: For shipment handling, OTP delivery verification, and tracking updates.
  • Sellers & Weavers: To process and fulfill customer orders.
  • Payment Gateway Providers: To securely process transactions and refunds.
  • Technical & Hosting Providers: To maintain platform functionality and operational performance.
  • Legal Authorities: If required by law, legal process, fraud prevention, or protection of platform rights.

🍪 6. Cookies & Tracking

Our platform may use cookies and similar technologies to:

  • Improve browsing experience
  • Remember login sessions
  • Analyze traffic and performance
  • Enhance platform functionality

Users may disable cookies through browser settings, though some features may not function properly.

🔒 7. Data Security

We implement reasonable technical and security measures to protect data:

  • Secure server environments
  • SSL-based encryption protection
  • Access privileges & system restrictions
  • Operational logging and active monitoring

While we work to protect user data, no online system can guarantee absolute security.

📊 8. Billing & Seller Tool Data

For sellers using our billing and operational tools, certain records may be securely stored for system functionality, including:

📑 Invoice records
📈 Transaction summaries
🔍 Product lookup metadata
👤 Customer billing logs
📋 Exported statement data

Access to such data may depend on user permissions and account roles.

⚖️ 9. User Rights

Users may request to:

  • Access their stored information
  • Correct inaccurate details
  • Delete eligible account data
  • Opt out of communications

🔗 10. Third-Party Links

Our platform integrates or references external links including:

  • Payment gate pathways
  • Courier delivery logs
  • WhatsApp interaction scripts
  • External systems & pages

👶 11. Children’s Privacy

  • Our services are not intended for children under 13 years of age.
  • We do not knowingly collect personal information from minors.

🔄 12. Policy Updates

  • We may update this Privacy Policy periodically to reflect shifts.
  • Updated copies will be visible directly on this live interface page.
  • Continued platform use implies full implicit consent.

📞 13. Contact Us

If you have any questions or complaints about this Privacy Policy, please contact us:

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Address

Pada Chowk, Bijepur road, Bargarh, Odisha, 768032

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By using our website, you consent to the collection and use of your data as described in this Privacy Policy.