Last Updated: May 25, 2026
Shipping & Delivery Policy
At Apparel Sambalpuri Private Limited, we help connect customers with Sambalpuri handloom weavers and sellers across Odisha and India. We also assist in shipping coordination and order operations to ensure products reach customers safely and efficiently.
📦 Delhivery
🚚 Ekart Logistics
& other leading networks
📍 1. Shipping Coverage
We currently support shipping across most serviceable pin codes in India. Delivery availability depends on:
- Seller/Weaver geographical region
- Courier service specific area coverage
- Product batch and structural fragility
- Delivery pin code accessibility restrictions
* International shipping modules may be introduced in future platform upgrades.
⏳ 3. Delivery Timeline
Standard Window: 4-7 Business Days
Average duration measured post-dispatch.
Timelines vary based on locations, seasonal surges, and weather parameters. Remote or rural locations may require additional delivery allocations.
Note: All delivery timelines remain fair estimates and are not legally binding guarantees.
⚙️ 2. Order Processing Time
Orders are initialized immediately following successful pre-book confirmation, weaver verification, and live stock audits. Orders placed on Sundays or public holidays are processed on the next working day.
💡 Highly Recommended Pre-Order Step:
Customers are strongly advised to leverage the integrated WhatsApp/Call system to touch base with weavers directly to align on:
💵 4. Shipping Charges
- Standard processing or logistical shipping fees are dynamically computed and explicit during the checkout wizard.
- Promotional windows or individual seller campaign coupons may unlock absolute Free Shipping eligibility metrics periodically.
🔗 5. Tracking & Order Updates
- Following dispatch, automated third-party tracking links are pinned inside your customer control panel.
- A live “Track” tracking shortcut activates directly within the specific row once warehouse handoff updates register.
- Automated SMS tracking pings register via underlying courier scripts natively.
📱 6. Customer Contact Number Requirement
Important: Please ensure a WhatsApp-enabled mobile phone number is linked during checkout.
This prevents delivery friction due to critical courier parameters:
* Providing un-routable, incorrect, or structurally unresponsive phone links directly results in carrier return-to-origin processing triggers.
🔄 7. Delivery Attempts
Logistics vendors run multiple delivery re-attempts natively. Failed completions originating from bad address data, missing OTP targets, or client absences result in automatic return loops.
Re-dispatch processing rules apply added shipping surcharge levies.
🌧️ 8. Delays & External Factors
Apparel Sambalpuri remains completely indemnified against transit bottlenecks sparked by regional weather conditions, transport disruptions, seasonal festival parcel backlogs, or individual vendor delays.
We actively leverage tracking teams to advocate for priority sorting on your behalf.
🎨 9. Seller-Based Fulfillment
Because products originate directly inside native artisan facilities, external presentation packing boxes vary. Purely hand-woven apparel structures require safe dedicated production buffers.
Direct communication transparently solves artisan timing variances.
📞 10. Contact Us
If you have any questions or experience tracking deadlocks regarding our Shipping & Delivery Policy, please get in touch:
Address
Pada Chowk, Bijepur road, Bargarh, Odisha, 768032
Phone
Website
By placing an order on our website, you agree to this Shipping & Delivery Policy.
